The application of technology on a daily basis is now inevitable. Small business needs to take advantage of technology to ensure the smooth running of their business. Technology makes managing business easy and flexible. It also allows more collaboration with clients and employees as well as secure communication between the customers and business owners.
Bookkeeping and Accounting
Use cloud-based accounting software to simplify your accounting system. It becomes easy to track your expenses and prevent overspending with online budgeting. You also reduce the cost of going to collect money from customers when you utilize online invoicing. Online accounting software for small businesses also ensures that your bookkeeping is thorough. This simplifies tax filing simple while connecting your bank account with your business account. You can also go global with your business efficiently by carrying out multi-currency transactions with your software. Most importantly, online accounting software has affordable and flexible pricing.
Sharing and Collaborating
Technology allows speedy sharing of information among team members and employees. Productivity in the workplace can enhance greatly with technology because many people can now work on the same project from the planning stage through to the end. Means of communication, like e-mails and instant messenger, not only increase productivity, they also reduce the cost of internal communication. Members of the same team can also share data with the cloud and have a face-to-face meeting with teleconferencing. As you expand your business, hiring more employees becomes inevitable. Technology makes this easier through computerized scanning of prospective applicants and video interviews using Skype.
Sales and Marketing
Entrepreneurs with access to social media like Facebook, Twitter, Google+, Instagram, and Whatsapp can promote their products or services on the platforms. It becomes easy to provide exposure for your business through web-based advertising. An Entrepreneur can benefit from the use of social media to reach many people at no cost. This reduces advertising costs while increasing the customer base of a small business. Small business owners also need to take advantage of online selling and e-mail marketing. Door-to-door marketing is now traditional when you can be in the comfort of your home or office and sell your products to as many customers as you want.
Customer service and feedback
Customers today need an instant response to inquiries and complaints; you can improve your customer service with technology. Online surveys and questionnaires give small business owners a means of knowing the needs of their customers and working on their products or service as required. Furthermore, online forums and blogs increase the customer base and reach of small businesses. The number of hours spent answering customer complaints is also reduced considerably if the company has its website or blog, this is because questions frequently asked by customers can be compiled easily and answered with technology.
Running a business is a simple task for entrepreneurs who know how to use technology. The main advantage is that you do not need to be tech-savvy to use technology in your small business. In fact, it is what you do on a daily basis to socialize and communicate. You need to channel it to benefit your business. Do not make accounting, marketing, collaborating and customer service daunt you, use what you have to do what you want for a minimal price.